Your privacy is more than a legal obligation to us — it is a core value we uphold wholeheartedly. Find out exactly how zues88 collects, uses, and protects every piece of information you entrust to us.
Zues88 is an online gaming platform operating in Malaysia with a strong commitment to privacy protection and the personal data security of every registered member. This Privacy Policy is provided to explain transparently and clearly how we manage your personal information — from the point of collection through to how that data is used, stored, and protected.
By using the Zues88 platform — whether through the website, mobile app, or any of our other service channels — you are deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the platform and contact us to close your account.
This Privacy Policy applies to all users of the Zues88 platform, including visitors without an account, registered members, and individuals in the process of registering. This document should be read together with the Terms and Conditions zues88, also available on our website.
This Privacy Policy complies with the Malaysia Personal Data Protection Act 2010 (PDPA) as well as relevant international standards on data protection and user privacy. We take these compliance responsibilities seriously and continually update our practices in line with regulatory changes.
To provide a complete, secure, and personalised online gaming service, Zues88 needs to collect certain categories of information from you. We only collect what is strictly necessary and nothing more. The following are the types of data we collect:
| Data Categories | Example Information | Primary Purposes |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad/Passport number | Identity verification (KYC), legal compliance |
| Contact Information | Email, phone number, residential address | Account communications, notification delivery |
| Financial Data | Bank account number, deposit/withdrawal records | Transaction processing, fraud prevention |
| Technical Data | IP address, device type, operating system, browser | Account security, platform optimization |
| Behavioural Data | Game records, game preferences, session duration | Personalized experience, responsible gambling |
| Communication Data | Support chat records, emails sent to us | Complaint resolution, service improvement |
In addition to information you provide directly, we also collect data automatically when you use our platform. This includes technical information about your device and internet connection, as well as usage patterns that help us improve your overall experience.
We do not collect sensitive information such as biometric data, religious beliefs, political views, or medical records unless you voluntarily provide it in an appropriate context, such as a self-exclusion request for health reasons.
Every piece of information we collect is used for a clear and legitimate purpose. zues88 will not use your data for purposes unrelated to the services we offer without first obtaining your consent. The primary purposes of data use are as follows:
Our Guarantee: zues88 will not sell, rent, or trade your personal data to any third party for their own marketing purposes. Your data belongs to you, and we are merely its custodian.
Zues88 takes great care when sharing members' personal data. We only share your information in the following limited situations, and all such sharing is carried out with appropriate safeguards:
All third parties we engage with are required to sign Data Processing Agreement (DPA) which sets out their data protection obligations. zues88 is not responsible for the privacy practices of third parties operating outside the scope of that agreement.
Zues88 invests seriously in world-class cybersecurity infrastructure to ensure your personal and financial data remains protected from unauthorized access, loss, or misuse at all times. The key security measures we have implemented include:
While we take all reasonable steps to protect your data, no security system in the world can guarantee 100% protection under all circumstances. You also play an important role in keeping your account secure — please ensure your password is strong and unique, and never share your login credentials with anyone.
The zues88 platform uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions correctly, and collect analytics data that helps us improve our services over time.
Types of cookies we use:
You can control and manage your cookie settings through your internet browser settings. Please note that disabling certain cookies may affect the functionality or your experience on the Zues88 platform.
Zues88 does not use third-party cookies for targeted advertising or the sale of data to advertising networks. All analytics cookies we use are solely for internal platform improvement purposes.
Under the Malaysia Personal Data Protection Act 2010 (PDPA) and global data protection best practices, you have certain rights regarding your personal data that we hold. Zues88 is committed to respecting and facilitating the exercise of these rights:
Zues88 fully recognizes your rights under Malaysia's PDPA. Contact us at any time to exercise the following rights.
You may request a copy of the personal data we hold about you at any time. We will provide the information within 21 business days from the date the request is received.
If you find that the personal data we hold about you is inaccurate or outdated, you have the right to request that we correct or update that information promptly.
You may request the deletion of your personal data under certain circumstances, such as when the data is no longer needed for its original purpose, subject to any legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes. Once an objection is received, we will immediately cease processing for that purpose.
You have the right to receive your personal data in a structured, machine-readable format, and to transfer it to another data controller where applicable and permitted by law.
In certain situations — such as when you are disputing the accuracy of data or objecting to processing — you have the right to request that we temporarily restrict the processing of your data.
To exercise any of the above rights, please contact our privacy team by email at [email protected] stating the right you wish to exercise and your account information. We will process your request within the timeframe required by law.
Zues88 does not retain your personal data longer than necessary. Retention periods are determined based on operational requirements, legal obligations, and the platform's legitimate interests. In general, our retention policy is as follows:
Once the retention period has expired and there is no legal requirement to retain the data further, zues88 will destroy or delete your personal data in a secure and irreversible manner.
Zues88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in applicable laws, industry practices, or technological developments that affect how we manage personal data.
When significant changes are made to this Privacy Policy, we will notify you through one or more of the following methods:
The "Updated" date shown at the top of this document will always reflect the date the latest changes take effect. Your continued use of the zues88 platform after that date constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this page regularly to stay informed about how zues88 protects and manages your personal data. If you disagree with any changes, you have the right to close your account before those changes take effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how zues88 handles your personal data, we welcome you to reach out. Our privacy and data protection team is ready to assist:
For formal complaints relating to data protection that cannot be resolved through standard support channels, you have the right to submit a complaint to the Malaysia Department of Personal Data Protection or the relevant regulatory body under PDPA 2010.
We don't just comply with the law — we go further to ensure your privacy is protected at every stage of your experience on the platform.
All personal data and financial transactions are protected with 256-bit SSL encryption — the same standard used by international banking institutions — with no compromise on your data security.
Our identity verification process uses the latest identity-check technology to ensure that only the legitimate account owner can access and manage their account — protecting you from identity fraud.
Zues88 is fully committed: your personal data will not be sold, rented, or traded to advertisers or data brokers. Your information exists to enhance your own experience, not for the benefit of outside parties.
Our automated security monitoring system operates 24 hours a day, 7 days a week — detecting unusual logins, suspicious access attempts, and cybersecurity threats before they become serious issues.
Our operations fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We conduct regular compliance audits to ensure there are no gaps in our privacy practices.
In the event of any data breach that may affect your information, zues88 will notify you within the timeframe required by law and take immediate action to mitigate any risks.